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Refund Policy

Refund Policy

At ImbHost, we strive to provide our customers with the best possible hosting services. However, if for any reason you are not satisfied with your purchase, we offer a refund policy outlined below:

Eligibility for Refunds

  • New customers are eligible for a refund if the request is made within 30 days of the initial purchase.
  • Refunds are only applicable to hosting services. Domain registrations, setup fees, and add-ons are non-refundable.

Refund Process

To request a refund, please login to your hosting account and cancel the hosting from there or contact our support team at support@ImbHost.com. Provide your account details and the reason for the refund. Our team will process your request and credit within 4 - 7 business days.

Conditions

  • Refunds are issued to the original payment method used during the purchase.
  • If you have violated our terms of service, you are not eligible for a refund.
  • Refunds are not available for renewals or subsequent billing cycles.

Changes to Refund Policy

ImbHost reserves the right to modify this refund policy at any time. Changes will be posted on this page, and it is your responsibility to review the policy periodically. Continued use of our services after any change constitutes your acceptance of the new terms.

If you have any questions regarding our refund policy, please contact us at support@ImbHost.com.